Services · Intelligence and data

Behavioural science and data

Understanding the deeper motivations behind political behaviour — beyond age and region — in order to speak accurately and respectfully to citizens.

Who it is for

Candidates, parties, institutions and civil society organisations engaged in civic mobilisation.

When

During diagnosis and message design, then through continuous tracking of perceptions.

Key deliverables

Audience typology, monitoring reports, framing analysis, map of local actors.

Stakes

Voters cannot be reduced to demographic variables

Two people of the same age, from the same neighbourhood and in the same profession can have radically different relationships with politics. Voting behaviour follows deeper drivers: a sense of belonging, trust in institutions, outlook on the future, first-hand experience of public services, the desire for recognition.

Behavioural science and political psychology offer tools to shed light on these drivers: the study of values and concerns, analysis of how issues are framed, and understanding the role of trusted intermediaries in shaping opinion. In many African territories, traditional, religious and community authorities play an essential role in this respect.

This knowledge serves one precise purpose: understanding citizens’ expectations in order to address them with a relevant, intelligible and sincere message. It is never used to deceive or manipulate.

Schéma : cycle méthodologique en quatre temps
Scope of the engagement

What the engagement covers

Four analytical tools to understand audiences and the space of public discussion.

01

Behavioural segmentation

Identifying broad profiles of expectations and motivations, built from surveys and aggregate analysis.

02

Monitoring and sentiment analysis

Tracking themes, perceptions and how they evolve in the public digital space.

03

Discourse and framing analysis

Studying how issues are framed, by whom and with what resonance.

04

Mapping intermediaries

Identifying trusted relays: traditional authorities, religious leaders, notables, associations.

05

Study of concerns

Ranking priority issues by audience and area.

06

Perception tracking

Measuring how image and the perceived credibility of proposals evolve.

Our approach

Understand before addressing

An approach that combines qualitative and quantitative methods, and puts listening first.

01

Exploration

Interviews and focus groups to surface representations.

02

Measurement

Quantitative surveys and aggregate data analysis to size profiles.

03

Interpretation

Building typologies and analysing dominant frames.

04

Application

Translating findings into recommendations for message and outreach strategy.

Methods and tools

Explicit, verifiable methods

Every tool we use is documented: its sources, assumptions and limitations are known to our clients.

Attitude and value surveys

Validated questionnaires measuring concerns, trust and orientations.

Typological analysis

Statistical classification methods producing aggregate profiles, never individual records.

Content analysis

Systematic study of media and digital discourse and the frames it uses.

Network analysis

Mapping relationships of influence and trust among public actors in an area.

Tracking indicators

Measuring honestly

Every indicator is labelled by status — target, calculated estimate or measured result — in line with our principles of rigour

IndicatorWhat it showsStatus
Weight of profilesThe estimated share of each profile in an area’s electorate.Calculated estimate
Tone of conversationsThe overall orientation of public online exchanges on an issue.Calculated estimate
Mapped actorsIntermediaries identified and documented in an area.Measured result
Priority issuesThe concerns the study aims to rank for each area.Target
Safeguards

Understanding citizens, never manipulating them

Behavioural tools are powerful; their use is strictly governed by ethical principles.

Purpose of understanding

These analyses serve to understand expectations and adapt how a message is worded, transparently.

No exploitation of vulnerabilities

We never target vulnerable people with misleading or fear-inducing content.

No inflaming of tensions

Community cleavages are studied in order to be understood, never to be stirred up.

Respect for personal data

Analyses rely on aggregate data or data collected with consent.

“
Speaking well to citizens starts with truly listening to them.
AXIOME working principle
Typical situations

In what contexts do we work?

Illustrative situations: they do not describe actual engagements.

A message that isn't landing

A proposal the team believes in is not gaining traction; the reasons need to be understood.

A young, urban electorate

A party seeks to understand the specific expectations of young voters who feel distant from politics.

A rural area

A campaign needs to identify trusted relays and the practical concerns of communities.

FAQ

Frequently asked questions

No. Profiles are aggregate statistical constructs describing trends. They never lead to individual records of people’s opinions or affiliations.

It covers public conversations and produces aggregate analyses of themes and tone, without building individual profiles.

Because they often play an important role in social life. Understanding their place allows respectful dialogue; it is never about exploiting their authority.

Going further

Related expertise

Let's discuss your project

Every political context is unique. A first, strictly confidential conversation allows us to understand what is at stake and define the most relevant support.

Illustration abstraite : maillage territorial et nœuds d’analyse